On April 30, 2025, CurrentCare changed to both a new opt-out consent model and a new technology vendor.
This page provides an overview of the changes.
What stayed the same?
CurrentCare continues to be Rhode Island’s state Health Information Exchange (HIE), and provides the healthcare community with the same valuable healthcare data.
Rhode Island Quality Institute (RIQI) is the State of RI’s designated Regional Health Information Organization (RHIO). RIQI continues to support CurrentCare, including administrative, operational, and end-user support and training.
Provider organizations continue to have similar Services (access to Clinical Data and Encounter Notifications), plus additional services and benefits.
What Changed?
In 2025, CurrentCare received a modern makeover. The consent model changed to increase the amount of patient data available in the HIE, which benefits both the provider community and patients.
At the same time, CurrentCare transitioned to new technology, which provides the healthcare community with exciting new capabilities today, as well as increased possibilities for the future.
New HIE Regulations:
- CurrentCare’s consent model changed from “opt in” to “opt out” of data sharing.
- RIQI provided an opt-out form in various formats and languages.
- All data sharing partners must inform patients about the changes to the consent model and educate patients about their options.
- Read more about Opt Out: CurrentCareRI.org/Patients
New Technology Vendor:
- HIE technology is now managed by CRISP Shared Services (CSS), an experienced HIE vendor with a growing national network of participating states, including Connecticut.
- Rhode Island is now benefitting from and contributing to the CSS collaborative of states, that share technical infrastructure, new projects, ideas for innovation, and more.
Changes to Provider Features:
- Single Sign-On App is available as a core feature within many Electronic Health Records (EHRs), including Epic, Cerner, PointClickCare, Meditech Expanse, athena, eClinicalWorks, and Veradigm.
- Encounter Notification Services are now free of charge and available in multiple formats.
- Except for Epic users, Care Management Alerts via Direct Messaging are no longer supported. RIQI is working with each organization to identify replacement service(s).
- Hospitals can now elect for CurrentCare to send Facility-Identified Alerts on their behalf to primary care providers via direct messaging, free of charge.
Changes to Patient-Facing Features:
- Patients will continue to have peace of mind knowing that their network of healthcare providers will have access to their clinical data from multiple organizations and can choose to receive notifications when they’ve had emergency room or hospital visits.
- The CurrentCare for Me (CC4Me) Patient Portal was sunset on April 30, 2025. Read more here.
- CC4Me Designee Alerts (email and text notifications to designees about encounters involving CC4Me-enrolled patients) were sunset on April 30, 2025.
- Patients are encouraged to provide feedback about CurrentCare for Me by completing this survey.
What was the Timeline?
Data Migration Feb-May 2025: Many data sources are already sending data into the new CurrentCare platform (see DataGuide for timelines of individual data sharing partners).
April 2025: Many clinical users began using the new CurrentCare Portal, where one login gives access to many applications. Encounter Notifications began [for hospitals that have begun sending them]. The CurrentCare team has been working with all existing CurrentCare and Care Management users to migrate to the new platform.
April 30, 2025: RIQI’s existing CurrentCare infrastructure was sunset. All patient and provider access was turned off. Provider organizations will need to sign new legal agreements and complete a setup process to access the new platform to view clinical data and receive encounter notifications.
Frequently Asked Questions (FAQs)
Our provider organization missed the April 30th deadline. What do we do now?
Providers and clinical users who haven’t migrated to the new system have lost their access to the legacy CurrentCare systems.
Please contact your organization’s leadership team to determine if they are already working with the CurrentCare team to sign new legal agreements and get setup on the new system. If you are a member of a provider organization leadership team, please contact us Support@CurrentCareRI.org or 888.858.4815. We are here to help you!
As a provider organization, what can I do while I wait for the legal contract(s) to be signed?
There is quite a bit you can do! You can meet with the CurrentCare team to learn about the transition, the products, the new workflows and the decisions that are needed. You can create a panel file using the new template, and create a workflow to ensure it is updated regularly. You can review our Services and even review all our Training materials!
What is the difference between our old Care Management Alerts and Dashboards (CMAD) and CRISP Shared Services (CSS) tools, and are there any costs in the new system?
CMAD has now transitioned to the new CurrentCare platform and the service is now free of charge (set-up and maintenance). The CurrentCare support team is available to help each organization understand how to make the most of the new CSS platform.
The new CurrentCare Portal will include both Viewing Clinical Information (formerly Viewer) and Encounter Notifications: Population Explorer (formerly Dashboard):
